Reference

What You Agree To When You Use batjil

These terms set out the rules that apply when you open an account, make deposits through bKash, Nagad or Rocket, and access any part of the platform.

Account eligibility rulesWallet and payment conductbKash, Nagad, Rocket deposits coveredAccount suspension conditionsGoverning policy updates
batjil What You Agree To When You Use batjil
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to dispute a decision made under them, our support team can walk you through the relevant section. We handle term-related queries separately from general account help so your question goes to the right person without delay.

Live Chat Open the chat icon from any page on the platform. Available for account and terms queries; response times vary by queue.
Email Support Write to our support address for formal term disputes or requests tied to your account wallet and payment history.
Account Help Centre Log in and visit the Help section for self-service answers on payment conduct rules, wallet limits and account standing.
HOW WE OPERATE

How batjil Applies These Terms

Our terms are not just legal cover — they define how we handle your account in practice. When you deposit via Nagad or Rocket, the transaction record is tied to your account ID and retained according to the retention schedule in our policy. Account security is maintained through OTP verification at login; if an unusual access attempt is flagged, we may place a temporary hold pending your confirmation. You can request a copy of your account data or ask us to correct inaccurate records at any time through the support channels above.

Data Retention

We keep transaction records — including bKash, Nagad and Rocket deposit logs — for the period required under our retention policy and applicable rules.

Account Security

OTP verification protects your login. Any access that bypasses this step is a breach of these terms and may result in an account review.

Policy Changes

We notify you of material changes via the platform. The updated terms take effect on the date shown; your continued use constitutes acceptance.

Your Data Rights

You may request access to, or correction of, the personal data we hold. Submit the request through live chat or email with your account ID ready.

Common Questions About These Terms

The questions below cover what we hear most often about account eligibility, wallet conduct, and what happens when terms change. If your question is not here, contact support with your account ID and the specific clause you need clarified.

Yes. Every payment method available on the platform, including bKash, Nagad and Rocket, is governed by these terms. Wallet conduct rules apply from the moment a transaction is initiated.

We may suspend or close your account depending on the nature of the breach. You will be notified through the contact method linked to your account, and any funds held may be reviewed before release.

Access and eligibility depend on your local law and the regions we support. It is your responsibility to check whether using this platform is lawful in your jurisdiction before opening an account.

We post the revised version on this page with an updated date at the top. We may also send a platform notification. Continuing to use your account after the change date counts as acceptance.

Contact us via live chat or email and provide your account ID. We will confirm the request and respond within the timeframe set out in our data policy.

These terms apply across the platform. Specific game categories, including cricket-led sports betting and live casino tables, may carry additional rules shown at the point of play.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.